Frequently Asked Questions
Everything you need to know about your Cookies Clothing order.
How long will it take for my order to arrive?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location, typically ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that certain limited-edition drops may be final sale.
How do I know which size to order?
Each product page features a detailed size guide. Our clothing generally follows a standard street-wear fit; if you prefer an oversized look, we recommend sizing up.
Do you restock sold-out items?
To keep our collections exclusive, many of our designs are limited runs and will not be restocked once sold out. Sign up for our newsletter to get notified about new drops.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
How should I care for my Cookies Clothing apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold, inside out, and hanging to dry or using a low-heat dryer setting.